Feb 9, 2024; Las Vegas, NV, USA; The BetMGM Sportsbook at the Mandalay Bay resort and casino. Mandatory Credit: Kirby Lee-USA TODAY Sports
- Global IT outages are wreaking havoc today
- BetMGM is currently offline due to the outage
- Operator working to resolve the issue for customers
A massive, worldwide IT outage has disrupted business Friday, affecting air travel, doctors’ offices, and even television broadcasts.
One other area affected? Online sports betting services.
BetMGM reported this morning that it is offline as it works through issues brought upon by the faulty update from CrowdStrike, an American cybersecurity firm that provides IT for many key business sectors around the world.
Temporary Issues for BetMGM
BetMGM alerted its customers to the outage this morning. A BetMGM spokesperson told Sports Betting Dime the following:
“BetMGM is experiencing temporary issues due to global IT outages. We are working hard to resolve this and will update customers when we are up and running. Thank you for your patience,” the spokesperson said.
It’s the same message that BetMGM has shared with affected users through its social media platforms.
Users have taken to X and reported the outage has likely affected all of the states where BetMGM is operational. When trying to sign into their accounts, users have been greeted with a message claiming that “something went wrong.”
It’s unknown when services will be restored or when users will be able to access their accounts.
We’ll keep you updated on BetMGM’s outage.
Affecting Computers Running Windows
The CrowdStrike outage is currently affecting computers running Windows, stemming from an update that causes computers to display the “blue screen of death” and be unable to reboot. According to Forbes, the problem comes from a faulty CrowdStrike cybersecurity software update, which has caused the widespread global issues.
The IT outage has affected airports, businesses, and even broadcasting companies. The U.S. has grounded flights in the country, the U.K. has limited train travel, and airport security systems have also been limited from the outage.
CrowdStrike’s President and CEO George Kurtz posted on X this morning that the issue was not caused by a cyber attack.
“Today was not a security or cyber incident. Our customers remain fully protected. We understand the gravity of the situation and are deeply sorry for the inconvenience and disruption. We are working with all impacted customers to ensure that systems are back up and they can deliver the services their customers are counting on. As noted earlier, the issue has been identified and a fix has been deployed. There was an issue with a Falcon content update for Windows Hosts,” he said.
Rob covers all regulatory developments in online gambling. He specializes in US sports betting news along with casino regulation news as one of the most trusted sources in the country.
BetMGM, one of the leading online gambling platforms, is currently experiencing global IT outages, rendering the website and mobile app unavailable to users worldwide. The outage, which began on [date], has left many customers frustrated and unable to access their accounts or place bets.
The company has acknowledged the issue and is working diligently to resolve it as quickly as possible. In a statement released on their official social media channels, BetMGM apologized for the inconvenience and assured customers that their IT team is working around the clock to identify and fix the root cause of the problem.
While the exact cause of the outage has not been disclosed, experts speculate that it may be due to a server malfunction or a cyber attack. Regardless of the cause, the outage highlights the importance of having robust IT infrastructure in place to prevent such disruptions from occurring.
In the meantime, BetMGM users are advised to stay patient and check back periodically for updates on the status of the outage. The company has promised to keep customers informed through their social media channels and customer support team.
This incident serves as a reminder of the risks associated with relying on technology for critical business operations. Companies like BetMGM must invest in robust IT systems and cybersecurity measures to prevent such outages from happening in the future.
As of now, there is no timeline for when BetMGM will be back online, but customers are encouraged to monitor the company’s official channels for updates. In the meantime, users can explore alternative online gambling platforms to satisfy their gaming needs.
